Privacy Policy

Security & Privacy

I. Introduction

This website (“website”) is operated by ITSBOUJJIE. This privacy policy covers information collected at this website as well as information that we gather from our mobile applications, from our calls with you. The purpose of this policy is to fully inform you of how we handle your personal data.

II. Security

We are committed to handling your personal information with high standards of information security. We take appropriate physical, technical, and administrative steps to maintain the security and integrity of personal information we collect, including limiting the number of people who have physical or logical access to your data, as well as employing a multitude of technical controls to guard against unauthorized access. We also routinely train our employees in security and compliance best practices.

Please be aware that information transmitted over the Internet may not always be secure and that it is critical that you always take measures to protect your personal information. These measures may include but are not limited to the following:

• Using strong, complex and unique passwords (at least 8 characters with upper and lower case alphabets as well as numbers and special characters)
• Using different passwords across online accounts
• Ensuring that your mobile devices and computers are updated with the most recent security patches and that you are utilizing virus and other malware protection technologies on those devices
• Not clicking on links and attachments from senders that you do not recognize
• Never providing your credentials or personal information on websites unless you are certain of its authenticity
• Reviewing your ITSBOUJIE account periodically and notifying us of any unusual activity

You may receive emails or text messages from entities pretending to be ITSBOUJIE enticing you with promotions or special offers. If you do receive such messages, please call our Customer Care 240-678-9846, and report the solicitation.

III. Privacy Policy

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. We will post those changes on the website or update the Privacy Policy modification date. In certain cases, and if the changes are material, you will be notified via email or a notice on our website.

IV. The Information We Collect

We may ask you to provide personal information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire website or participate in all of its features.

We collect and process certain personal information when you:

• Visit our website
• Log on to your ITSBOUJIE account
• Enter information on our website
• Shop with ITSBOUJIE online
• Call our Customer Care
• Visit our stores
• Use our mobile apps
• Use your mobile device on our store wifi networks
• Provide information in other ways such as by subscribing to our emails or consenting to mobile messaging, where you are given the option to unsubscribe or opt out of receiving such communications at the time of sign-up and in every subsequent email or mobile message
• From social media channels that allow for sharing of information with us

During these interactions we may collect the following personal information:

• Your name
• Address
• Telephone number
• Birth date
• Email address
• Your account number if you pay by credit or debit card
• We may also collect your driver’s license number in connection with certain gift card purchases, or when you apply for our private label credit card
• If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your interests, or product preferences
• From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use, such as your preferences, interests, sizing, and favorite brands
• We may also automatically collect certain information from you when you visit our Site, including information about your device, web browser and IP address. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site, such as what you click on, where you may encounter problems on the Site, and your keystrokes, movements of your mouse, and other patterns of use. This information helps us detect potential problems on our Site, analyze the functionality of the Site, and improve the user experience.

We may also collect:

• Voice recordings from calls with customer care
• Videos or photos when you visit our stores
• Information from your emails, texts, chats and voice calls with our sales associates

When you register with us as an online customer, you have the option of providing additional information, such as your favorite designers. During registration of your customer account, we process your personal data in order to finalize the order process, as well as customize your personal shopping experience. Your data may be transmitted to third parties for certain purposes, for example, to complete your current order or to third parties who assist Neiman Marcus with its marketing efforts, subject to applicable data privacy laws.

For customers based in the United States, when you visit this website, whether or not you are logged in or enter any personal information, our web server automatically collects information such as log data and IP addresses, and may collect general information concerning your location. We may use this collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

When you visit one of our stores and elect to be connected to our wireless network, we may automatically collect information about your geo-location based, in part, upon which wireless network has been accessed. When this happens we de-identify the information, which means that we remove or change (e.g., hash) certain pieces of information that might be used to link the data to you, or to your device. We will not attempt to re-identify geo-location information (i.e., link it to you or your device) unless you affirmatively give us permission to collect geo-location information about you. If you give us such permission, you can later decide to opt-out.

Our mobile applications will not transmit geo-location information about you to us unless you give them permission to do so.

Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time, we do not modify your experience based upon whether such a signal is broadcast.

V. How We Use the Information We Collect

ITSBOUJIE may collect your personal data through lawful and transparent means, with explicit consent where required. The data we collect and process is necessary for the operation of our business, in our legitimate interest, and limited to the stated purpose.

We may collect information to:

• Complete your purchase transactions
• Provide the services you request, including responding to you when you request information
• Send you our catalogues and other marketing offerings
• Identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• Notify you of product recalls or provide other information concerning products you have purchased
• Improve our merchandise selections, customer service, and overall shopping experience
• Analyze the functionality of our website, detect and address problems with the website, improve the design of our website, and enhance the user experience.

ITSBOUJIE does not subject you to decisions which might have a legal effect on you due solely to the automated processing of personal data.

Where we require your personal data to complete your purchase transactions, failure to provide such information may result in us being unable to complete your transactions.

For US residents, we undertake marketing only in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act, the California Consumer Privacy Act, and other applicable laws.

VI. Others With Whom We Share Your Information

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with marketing and data collection; (d) provide us storage and analysis; (e) provide fraud prevention; and (f) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them, use the information only to perform their obligations in our agreements with them, and abide by applicable data privacy laws.

Business Transitions: We may transfer or share Personal Information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

ITSBOUJIE partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third-party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you.

VII. Your Choices Regarding Use of the Information We Collect

We provide you with a number of choices regarding our handling of your nonpublic personal information.

Emails: If you do not want to receive emails from Neiman Marcus or its affiliates you can click on the “Manage Your Email Preferences” link at the bottom of any email communication sent by us. Choose “Unsubscribe” at the bottom of the page that opens.

Direct Mail or Telephone Marketing: If you provided your email address to a sales associate and no long wish to receive in-store or omni-channel promotions, you can unsubscribe by clicking the “Unsubscribe” link at the bottom of the e-receipt, or the link provided at the bottom of an email sent by the sales associate.

Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

VIII. Cookies, Web Beacons, and How We Use Them

Like most websites, our website uses small data files stored on your computer or mobile device called cookies. Cookies consist of two different types; session and persistent. Session cookies enable us to recognise your actions during the browsing session. Persistent cookies remain stored on your device after you close your browser until they expire or when you delete them.

Cookies and web beacons, typically a one-pixel image, used to pass information from your computer or mobile device to our website, enable us to provide you with great customer service, improvements to our website design, product assortments and special promotions by:

• keeping track of what you have in your shopping cart;
• remembering you when you return to visit our website;
• identifying the pages you click on during your visit to our website;
• the name of the website you visited immediately before clicking onto ITSBOUJIE.net; and
• helping track whether our communications are reaching you, measuring their effectiveness and allowing us to better design future communications.

We use this information to improve our site design, product assortments, customer service, and special promotions. Certain of these cookies are strictly necessary to the access and operation of the website and other cookies used are non-essential to the access and operation of the website.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, data management, or website troubleshooting and analytics. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

We use third party retargeting and remarketing features on our website. These technologies allow us to address internet users who previously visited the site by personalized advertising on our partners’ websites. For this purpose, the retargeting or remarketing provider will store a cookie on your hard drive. Based on the cookie technology, anonymous user details will be stored – for example, the advertising you received from us or clicked, the products you viewed, or whether you made a purchase.

IX. Children’s Privacy

Protecting children’s privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.

While visiting our websites, you may link to websites operated by our business partners or other third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any website you may access through this website. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Neiman Marcus Privacy Policy. Make sure you understand any website’s privacy policies before providing personal information.

X. Data Privacy Rights

These rights vary by state and may include the following:

• The right to know about the personal information we collect about you and how it is used and shared.
• The right to correct inaccurate personal information that we have about you.
• The right to delete personal information collected from you (with some exceptions).
• The right to opt-out of the sale of your personal information and of the use of your personal information for targeted advertising.
• The right to obtain a copy of personal information in a usable, portable format.
• The right to appeal a decision we made about your privacy rights.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our goods or services.